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Client Challenge:

Thompson Information Services, a division of Columbia Books Information Services, was looking for a subscription management platform that could be customized to meet their needs. They also wanted personalized attention.

Client Brief:

Client Name: Thompson Information Services
Industry: Business-to-Business Publications
Why Multipub: Customizable platform

Solution:

Multipub can be customized to meet each company’s needs. For Thompson Information Services, we created a number of reports, including one for renewal rates, another for marketing campaigns and a customer reserve calculation report.

The Benefits:

  • Customizable reports.
  • Flexible fields for data collection.
  • Attentive customer service team.

“Before selecting Multipub, we went through a year-long vetting process. We found it was a great fit for our organization, because the staff was committed to helping us succeed. They were willing to customize their platform to meet our needs, and we valued their great customer service and tailored approach. To this day, almost 20 years later, we still receive the same personalized attention and commitment from them.”

– Denise Spicer, Director of Business Systems, Thompson Information Systems

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