Invoicing is a critical component of any business. Ensuring payments are made and cash is flowing not only helps cover your overhead expenses, but also ensures your company can continue to grow. Below, you’ll find a list of eight best practices designed to improve your invoicing efforts: Set-up multiple invoicing efforts, so you can continue …

We offer a number of resources for Multipub users on our support site. Here, you’ll find the most up-to-date materials on navigating our system. Find exactly what you’re looking for by using the search bar. Or, dive into the many resources we have by logging in. Access: Video recordings of MultiView webinars. Platform documentation, which …

We’ve shared our tips for creating renewal campaigns, but today, we’re discussing some of our favorite ways to troubleshoot them. To determine where the error may have occurred, we recommend accessing the Process Campaigns grid. This is the best place to see a snapshot of your campaign. Here, you can also find the current effort …

When it comes to improving promotions, it’s important to examine your data in a number of ways. Analyzing how various groups are responding, as well as their characteristics, can help you identify why some are performing better than others. To help you pinpoint what works best for your business, we’ve assembled five data points you …

It can be said the marketing team attains new subscribers, and the content team retains subscribers. However, when renewals are due, the marketing department can play an important role in retention. By presenting the right product at the right price at the right time, they can create a value proposition that makes sense for the …

The European Union’s General Data Protection Regulation (GDPR) goes into effect next week, May 25, 2018. In the past, we’ve shared the five things you should know about the EU GDPR, but today, we’re discussing how Multipub is addressing the new regulation. While most of the compliance is up to the individual organization and goes outside …

Running renewal campaigns is an integral part of any publisher’s business. In a recent client webinar, we shared how to successfully conduct them with Multipub. Today, we’re sharing those steps with you. 1. Access the renewal campaign menu by selecting, Marketing > Campaign Menu > Process Campaigns. 2. From here, you can begin designing your …

Although publishers often need revenue separated by product, there are times when they want to evaluate several items as a single group. With our new release, users have the capability to do just that, simplifying renewals and fulfillment. Creating product groups helps publishers more accurately track and fulfill orders. For example, print and digital versions …

In our latest release, users have access to two, new, autorenewal reports. One produces a pre-processing file, and the other helps users perform an audit of automatic renewal orders. Below, we have details on how to find and run both. Pre-Processing Report This report lists all the orders set as autorenewals that are expiring within …