With more employees working remotely, publishers are looking for external support. We’ve been helping companies manage parts of their customer service and fulfillment programs for years with Multipub Full-Service. Below, we’re answering all of your most frequently asked questions. Learn how it can be customized, where we can help and how much it costs. How …
It’s considered an accounting best practice to have a system of checks and balances in place. Often, in its simplest terms, that means one person enters transactions and another counts the money. This can help companies prevent and detect fraud, as no one person has control over an entire transaction. However, as more companies have …
Over the years, we’ve enhanced and improved our import transactions functionality, making it one of the most powerful features in Multipub. As more people are working remotely, your team can use it to add data to our platform without inputting it directly. Start by keying the information into Excel and then, upload the file into …
As we primarily serve content providers, many of our clients are considered essential. Whether they are working from home or at the office, they are continuing to deliver important updates to their readers. In this post, we compiled four strategies publishers can use to pivot their businesses, along with details on how they are supported …
Our development team added a new feature to v.15.5 for Multipub users. Automatic renewal orders now have a renew monthly option. Previously, the choices were current, special or annual. With this new functionality, subscribers can be billed on the same day each month. Instead of requesting payment every 30 days, Multipub dynamically adapts to the …
Our development team has been hard at work creating new features for Multipub users. The first to be released is an accounting trends chart. It shows the accounts receivable and deferred revenue balances over time, which helps businesses analyze past performance and project future revenue. This easy-to-generate graphic can be customized to include the information …
A few weeks ago, we covered how gift subscriptions work in Multipub. We shared how to setup BillTo (the donor or billing address) and assign it to an order for a subscriber. Today, we’re continuing that discussion by highlighting how to handle gift subscription renewals. As you may have learned in our previous post, gift …
With the holiday season rapidly approaching, gift subscriptions sales begin to rise for Multipub users. In this post, we’re discussing how our platform manages them. In Multipub, gift subscriptions are treated as “groups.” The Billto’s address is stored on their subscriber record, but any additional billing information for the purchaser should be entered into the …
There are a number of resources available to help Multipub users navigate our robust system. Today, we’ve compiled a list of the ones we find to be most helpful. Support Site The Multipub Support Site provides access to important information, like system documentation, select API’s, release notes and more. Simply, use your client login details …