Renewal rates are one of the most important metrics for publishers. Knowing how to interpret renewal reports can help businesses unlock sales and audience growth opportunities. Interpreting Renewal Report Data When examining how your audience renews, analyzing the following data points can provide valuable business insight: Rate Code: You may discover that higher or lower …
New Multipub functionality makes single copy sales returns more efficient. Instead of accessing individual accounts to mark returns, our platform allows users to manage them from a single screen. With this development, Multipub clients can determine how they’d like to process their returns. There are two different ways that returns can be entered: Returns can …
Today, most subscribers pay their yearly subscriptions with a credit card, making automatic renewals and recurring billing simple. However, when credit cards are declined, managing the changing details can be difficult. We’ve designed Multipub to help publishers collect transactions through the life of each subscription. Our platform supports your efforts to track the intricate details …
As part of our v.15 update, we made changes to our subscription management system’s dispatch capabilities. It can now be used to easily send a carrier or someone from the office to deliver a newspaper if it was missed on the original route. While we’ve had the functionality for a while, we’ve added the ability …
With more employees working remotely, publishers are looking for external support. We’ve been helping companies manage parts of their customer service and fulfillment programs for years with Multipub Full-Service. Below, we’re answering all of your most frequently asked questions. Learn how it can be customized, where we can help and how much it costs. How …
It’s considered an accounting best practice to have a system of checks and balances in place. Often, in its simplest terms, that means one person enters transactions and another counts the money. This can help companies prevent and detect fraud, as no one person has control over an entire transaction. However, as more companies have …
Over the years, we’ve enhanced and improved our import transactions functionality, making it one of the most powerful features in Multipub. As more people are working remotely, your team can use it to add data to our platform without inputting it directly. Start by keying the information into Excel and then, upload the file into …
As we primarily serve content providers, many of our clients are considered essential. Whether they are working from home or at the office, they are continuing to deliver important updates to their readers. In this post, we compiled four strategies publishers can use to pivot their businesses, along with details on how they are supported …
Our development team added a new feature to v.15.5 for Multipub users. Automatic renewal orders now have a renew monthly option. Previously, the choices were current, special or annual. With this new functionality, subscribers can be billed on the same day each month. Instead of requesting payment every 30 days, Multipub dynamically adapts to the …