Renewal rates are one of the most important metrics for publishers. Knowing how to interpret renewal reports can help businesses unlock sales and audience growth opportunities. Interpreting Renewal Report Data When examining how your audience renews, analyzing the following data points can provide valuable business insight: Rate Code: You may discover that higher or lower …
This month, we’re excited to announce we’re hosting our Focus and MultiView webinars in three, new timeslots. Below, we’ve included short descriptions of each, as well as information outlining who should attend and where to register. Focus: Customer ServiceFebruary 17 at 1:00 PM CST This month, we’re walking webinar attendees through Multipub’s customer service capabilities. …
New Multipub functionality makes single copy sales returns more efficient. Instead of accessing individual accounts to mark returns, our platform allows users to manage them from a single screen. With this development, Multipub clients can determine how they’d like to process their returns. There are two different ways that returns can be entered: Returns can …
Next week, we’re hosting two, new webinars. Both will illustrate how our system handles credit card declines. This valuable functionality was designed to help publishers collect transactions through the life of each subscription. The Focus webinar provides a high level look for prospective clients, while MultiView offer a deep dive on the topic to current …
Today, most subscribers pay their yearly subscriptions with a credit card, making automatic renewals and recurring billing simple. However, when credit cards are declined, managing the changing details can be difficult. We’ve designed Multipub to help publishers collect transactions through the life of each subscription. Our platform supports your efforts to track the intricate details …
With MPUG less than one week away, we’re excited to reveal who will be participating in our subscription management panels. Each speaker is well-versed in the Multipub platform and brings a unique perspective to their respective topics. Below, you’ll find lists, outlining who will participate in each panel. Month End Best Practices Panel Gwendolyn Echols-Jones; …
Prospective users will have two webinars to choose from this month. One provides more information about our system, while the other highlights Multipub Full-Service. Below, we’ve included brief descriptions of each, as well as information outlining who should attend and where to register. Encompass: Full-Service OverviewOctober 27 at 1:00 PM CSTOur Encompass series was created …
As part of our v.15 update, we made changes to our subscription management system’s dispatch capabilities. It can now be used to easily send a carrier or someone from the office to deliver a newspaper if it was missed on the original route. While we’ve had the functionality for a while, we’ve added the ability …
Registration is now open for our first virtual Mulitpub Users Group (MPUG) Meeting. On October 20, 2020, we’ll kick off the two-hour event by offering attendees a sneak peek of some of our newest developments. Multipub users will also have the opportunity to weigh in on what we should design next in an open forum. …